Returns

We offer a 30-day return window from the date your order is delivered.

To be eligible:

• Item must be unused and in original packaging
• Proof of purchase required

To start a return, contact us and we’ll guide you through the process.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Warranty

Your BOLD+ Airbrush is backed by a 1-year limited warranty.

This covers:

• Manufacturing defects
• Performance issues under normal use

This does not cover:

• Damage from misuse or improper cleaning
• Normal wear and tear

If you experience an issue, reach out and we’ll make it right.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos. We’ll resolve it quickly.

Contact

For returns or warranty support, reach out anytime through our Contact page or email us at support@stepupbarbersupply.com.

Built for performance. Backed by support.